Price list
Veterinary Consultation
38 €
Travel Consultation by video/call
Travel Consultation by Email
40 €
35 €
All priced incl. VAT 25,5 %.
The maximum duration of one meeting is about 15 minutes at most. A written consultation may include for example several EU countries or up to 1-2 non-EU countries. If your travel plans involve multiple countries, you can send your itinerary and pricing inquiry to us via email at vet(at)travelpet.info. Generally, we charge an additional consultation fee for more extensive consultations, depending on how many countries your travel plan includes!
No additional fees for evening or weekend bookings!
Cancellation and rescheduling policy
You can reschedule the appointment to another time by sending an email to vet@travelpet.info. The reservation can be rescheduled no later than 24 hours before the original appointment. Requests made less than 24 hours prior to the appointment cannot be promised, in which case an unused appointment will be treated like an uncancelled reservation.
Regarding a cancellation of the reservation, the customer will be refunded 50% of the service price in the form of a gift card if the cancellation is made at least 24 hours before the original appointment. Cancellations made less than 24 hours before the appointment will not be refunded. The cancellation must be made by e-mail to vet@travelpet.info and the message must include the name under the reservation, pet's name, the date and time of the reservation, the password for the Zoom meeting (can be found in the booking confirmation email) and the e-mail address where the gift card can be delivered. The gift card will be delivered within 14 days of cancellation.
A travel consultation delivered by email cannot be rescheduled or canceled, as it may be started immediately once the booking is confirmed.